Privacy Policy

1. Introduction

Tesloplink ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform and services. By using the Platform, you consent to the practices described in this policy.

2. Information We Collect

Personal Information: When you register, we collect your full name, email address, phone number, and other identifying information required for account creation and KYC verification.

Identity Verification: As part of our KYC process, we may collect government-issued identification documents, proof of address, and other documentation required to verify your identity.

Financial Information: We collect information related to your transactions, deposits, withdrawals, investment activities, wallet addresses, and payment details.

Technical Information: We automatically collect device information, IP addresses, browser type, operating system, access times, and pages viewed when you interact with the Platform.

Communication Data: We retain records of your correspondence with our support team, including chat messages and email communications.

3. How We Use Your Information

We use your information to:

• Create, maintain, and secure your account
• Process transactions, deposits, and withdrawals
• Verify your identity and comply with KYC/AML requirements
• Communicate with you about your account, transactions, and services
• Send important notifications, alerts, and updates
• Detect and prevent fraud, unauthorized access, and other illegal activities
• Improve and optimize the Platform and user experience
• Comply with legal obligations and regulatory requirements

4. Information Sharing & Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, identity verification, email delivery, and platform hosting
• Legal Authorities: When required by law, subpoena, court order, or regulatory request
• Fraud Prevention: With fraud detection and prevention services to protect the Platform and its users
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of sensitive data, secure server infrastructure, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Upon account deletion, we will retain certain information as required by law for a minimum period determined by applicable regulatory requirements.

7. Cookies & Tracking

The Platform uses session cookies to maintain your authenticated state and provide core functionality. We may also use analytics tools to understand platform usage patterns. You can control cookie preferences through your browser settings, though disabling cookies may affect platform functionality.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information (subject to legal retention requirements)
• Object to or restrict certain processing activities
• Receive a copy of your data in a portable format

To exercise these rights, contact us at support@tesloplink.com.

9. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform with a revised "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at support@tesloplink.com.